About Us

The NewBase Story

Based in Brisbane and founded in 1992,  NewBase is proudly Australian and privately owned. For over 20 years, we have been providing strategic, effective business solutions to small businesses and larger enterprises including corporate and government establishments.

NewBase offer services in an array of IT solutions including services to assist in managing an existing IT system regardless of size by monitoring, undertaking risk analysis and advising. With experts in cloud hosting solutions, NewBase can offer user workspaces and telephony for your company.

NewBase also deals with disaster recovery, business continuity strategies and hosting, design and project implementations, and communications consulting and office relocations. NewBase also provides auditing and security analysis services to ensure your business is optimal and secure.

NewBase have internal processes and purpose-built systems which means our clients experience a service provider that make fewer mistakes. Certified in many ISO and globally known manufacturer certifications, NewBase is efficient in organised service delivery. Our preferred solutions are selected to leverage technology to reduce business expense long term.

Meet Our Team

Ron Evans

Director

Graham Smithers

Chief Technical Officer

Andrew Morgan

Chief Operating Officer

Russell Bellotti

Service Manager

Lesley Fraser

Service Supervisor

David Murray

Solutions Architect

Rob Zoeke

Business Development Manager

Stuart Rose

Relationship Manager

Our ISO Certifications

NewBase has formal certification to the following ISO Standards. The Scope of all the NewBase ISO certifications and Compliances is outlined as follows: “The provision of NewBase Managed Services, Cloud Services and Infrastructure Project Services.”

NewBase is fully compliant to the following ISO Codes of Practice. Organisations are not able to gain certification to these Codes of Practice however they can be recognised as being fully compliant.

  • ISO 9001:2015

Quality Management System

This standard sets out the criteria for a quality management system and is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

  • ISO 20000-1:2011

Information Technology – Service Management

This standard specifies requirements for an organisation to establish, implement, maintain and continually improve a service management system (SMS). It includes the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value. It also includes the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value.

  • ISO 27001:2013

Information Management Security System (ISMS)

An ISMS is a systematic approach to managing sensitive company information so that it remains secure. It includes people, processes and IT systems by applying a risk management process.

  • ISO 20000-2:2011

Information technology — Service management: Guidance on the application of service management systems

This standard provides guidance on the application of service management systems (SMS) based on the requirements in ISO/IEC 20000-1:2011.

  • ISO 27001-2:2013

Information technology — Security techniques — Code of practice for information security controls

This standard delivers guidelines for organizational information security standards and information security management practices including the selection, implementation and management of controls taking into consideration the organization’s information security risk environment(s).

  • ISO 27017:2015

Information technology — Security techniques — Code of practice for information security controls based on ISO/IEC 27002 for cloud services

This standard provides guidance on the information security aspects of cloud computing, recommending and assisting with the implementation of cloud-specific information security controls

  • ISO 27018:2014

Information technology — Security techniques — Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors

This standard delivers control objectives, controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) in accordance with the privacy principles for the public cloud computing environment.

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