By subscribing to NewBase Assist, you choose the level of support and services your business needs. We have customisable packages to suit organisations from small businesses to large enterprises.
Technology is evolving at a tremendous pace, which in turn is leading to increased user expectations and workplace demands. No in-house IT team can specialise in all aspects of the ever-changing IT landscape, increased demands create a constant backlog of user requests and delays in delivering new projects. Furthermore, not many businesses can afford to engage these staff beyond typical work hours, or have the resources to cover their internal staff when they take leave.
Our structured Assist service is equipped with a combination of contemporary work methods, off the shelf applications and custom-written programs, meaning we can adapt the way we work to suit your needs.
Service Desk | Technical Account Management | Service Level Agreements | Monitoring | Patching | End User Support | Vendor Management
NewBase Assist provides a framework of services that enhance the capabilities of your IT team. We help lower IT operating expenses through increased efficiency, reduced risk and technical scalability.
Please don’t hesitate to contact us at any time to discuss our services further.
We’d love to hear from you.