Quality, Service and Security Management are fundamental to our business.
In order to deliver services with contemporary features, functionality and quality whilst maintaining competitive pricing, NewBase has developed and maintains a standardised and integrated approach to management. Our Integrated Management System, based on international standards, is embedded into our core business systems and work practices to ensure we fulfil our obligations to our customers, staff and key stakeholders, with reduced error and waste. NewBase is certified to:
IT Service Management
The ISO 20000:2011 standard is significantly aligned with ITIL 2011 edition guidance on best practices.
IT Security Management
Also compliant with ISO 27017:2015 and 27018:2014 codes of practice on information security controls and protection of Personally Identifiable Information for cloud services.